For Skype for Business, press and hold the Call button for two seconds to interact.For Microsoft Teams, tap the Call button to interact.How do I interact with Microsoft Teams or Skype for Business? Ensure that your version of softphone supports the Dell WL5022.If required, enable headset control (answer, end, and mute) functionality using the Dell Peripheral Manager app.My headset call control is not working as expected when on a softphone call. Ensure that only one softphone application is opened at a time.Configure the headset sound on your computer using the Dell Peripheral Manager app.When I play music and a call comes in, the music is too loud, or does not pause.Music is not coming through my headset.The headset audio is not working as expected when connected to my computer. Power off your headset to use density-friendly corded mode.Connect your headset directly to your computer with the provided 1.5 meter USB cable. ![]() Disconnect your Bluetooth USB adapter from your computer.Improve audio performance by using density-friendly corded mode. If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Your headset LEDs flash red to inform others that you are on a call. This can happen if you leave your headphones turned on, but out of range of your paired phone or USB adapter for more than 7 days. Once back in range with your phone or USB adapter, press the Call control button to exit DeepSleep mode. Your headset conserves its battery power by entering into DeepSleep mode. Launch the Tile app and follow the instructions to connect your headset.From Plantronics Hub main menu, choose Apps → Tile → Enable.Launch Plantronics Hub app and ensure that your headset (firmware) is up to date.Update your Plantronics Hub mobile app (software) if necessary.Pair the headset to your mobile device.With the Tile app enabled on your mobile device, you can ring your lost headset or locate it on a map. ![]() NOTE: For true stereo sound, wear the boom on your right side.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |